MySeaside FAQ
Frequently Asked Questions
If I become a member how will I have better access?
You will have same day or next day visits with the doctor in any urgent matter with no additional fees. Innovative members will receive Dr.’s personal cell and email for all inquiries related to their health.
I have become a MySeaside Essentials Member, how do I get access to my records?
Privy only to MySeaside members, is a portal with 24 hour access to your personal medical record and HIPPA-secure correspondence with our office. Simply create an account using the access code given on your first visit and you’re all set to go.
How will I decide what membership is best for me?
I am young and healthy, and don't need to see the doctor too often. How can I benefit from this membership?
Keeping up with good health is no easy task. Preventative care is one of our areas of expertise. Plus, perks you may benefit from are easy access to your medical team, same day appointments for unexpected illness, and integrated holistic annual exams. You will have peace of mind knowing a solid, highly trained medical team is here to support you through healthy times and not so healthy times.
Can I make monthly payments towards my membership?
Yes, we have designed affordable and flexible payment options. We also have CareCredit.
Can I upgrade my annual membership at any time?
Yes! We all may have unexpected illnesses and we understand that you may have to upgrade your plan, just let us know.
Do you accept my insurance?
We accept all PPO plans and we do bill them for you out of courtesy. With that said, we currently are contracted with the major policies of Anthem Blue Cross outside of exchange and Medicare.
I have health insurance now. How will the membership affect my insurance?
The membership will not affect your insurance; the membership will enhance your benefits. Being a member will allow more services and better accessibility to your healthcare team.
Do I have to pay the fee each year? If so, how will I know?
The membership fee is annual and will be due on the anniversary date of you membership. We will notify you within 30 days of your renewal date and automatically renew your plan unless we hear otherwise.
Can I use my Flexible Spending Account (FSA) or Health Savings Account (HAS) to fund my membership fee? And is it tax deductible?
Yes, you may use your FSA or HSA. The administrator of the plan will be able to give you guidance and specific instructions. We recommend that you discuss it with your accountant or tax advisor.
Can I cancel my plan at any time?
Yes, your satisfaction with MySeaside is guaranteed. If you are not happy with any part of your plan, you have 90 days to change your mind, at which point a full refund will be issued back to your account.